Let try the program named DriverIdentifier to see if it helps. If there’s a notification about low hard drive space, you’ll have to either delete content to free up space or add an external drive.Is touchup.exe using too much CPU or memory ? It's probably your file has been infected with a virus. Xbox One will alert you when you’re running low. Check if there are any notifications about low or unavailable hard drive space. Check the Xbox One notifications to know if there’s any storage-related issue. If you add a lot of games, your console’s storage space may not be enough to allow a new game to be installed. Ignore this troubleshooting step if you’re trying to install a game from a disc. You can sign the current profile out and then log back in to check. If there are multiple Xbox Live profiles saved in your console, be sure to double check that you’re signed in to the one that purchased the digital content.
If you’re trying to install a digital version of a game (not using a disc), make sure that you check Xbox Live server status. This can work if the problem is caused by a random bug after the console has been left running for an extended period. Some installation issues can be fixed by resetting your Xbox One. Once your console restarts, try installing the game again. Press the Xbox button to open the guide. These are game data that are kept in your console only and won’t affect games or game progress that are saved in the Xbox Live cloud. If you have a good working disc but your Xbox One still won’t install games, your next move is to delete local saved games. You must do this, especially if your Xbox One reads other game discs without any problems. If the disc has a visible crack or scratch on it, try replacing the game disc. Hold the disc from the edges in order to avoid getting dust on the surface from your fingers. If you’re trying to install a game from a disc, make sure that you clean the disc with a clean, microfiber cloth before inserting it to the console.
Below are the possible solutions that you can do to fix an Xbox One that won’t install games.
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